Home / Warranty
We offer a 2 year warranty, against defects.  LEI will repair or replace product at our option.   LEI is not responsible for subsequent damage as a result of proper or improper use of product.  We will accept 45 day returns if returned in original packaging and in new condition. Prior to return request authorization from seller.   
To initiate your warranty, please email info@biketowleash.com the following information:
  • Where you purchased the BTL
  • Photos of installation and damage
  • Serial # (Located on the leash)
  • Your Contact Information

Outside your warranty but still want to ride?

Check out our Product Refurbishment